Ecomm Wizards
Klaviyo Email & SMS

Klaviyo Agency for Shopify Brands Whose Email Should Be Earning More

Klaviyo is set up on your store, but email still brings in less than it should. We are the Klaviyo email marketing agency Shopify brands bring in to change that. We run your flows, campaigns, segments and deliverability, and we fix the store data Klaviyo runs on.

+461%Attributed revenue
+220%Flows revenue
−57%Spam complaints
2 weeksTo first flows live
Get a Free Klaviyo AuditSee the Results
Start With Your Own Account

Klaviyo Is Live on Your Store. Is It Earning?

Open your Klaviyo account and check these six things. Each one holds email revenue back. If two or more sound familiar, that is where a Klaviyo marketing agency should start, and it is where our audit starts.

Your flows stop at welcome and abandoned cart.

Browse abandonment, post-purchase, win-back and VIP flows are missing. A buyer hears from you once, then nothing until the next campaign.

Every campaign goes to your whole list.

Mailing people who stopped opening months ago hurts your inbox placement with the people who still read you.

Klaviyo and Shopify disagree about revenue.

Klaviyo counts a sale its email touched. Shopify counts the last click. If nobody has explained the gap, nobody can tell you what email really earns.

Spam complaints and bounces are creeping up.

Inbox providers watch both. Let them rise and more of your emails land in spam, including the good ones.

Nobody owns the account week to week.

Campaigns go out when someone has time. Flows written two years ago still send copy you would not write today.

Your store sends Klaviyo thin data.

Signup forms, back-in-stock alerts and the product feed were set up once and never checked. A flow is only as good as the data behind it.

What We Run for You

Klaviyo Email Marketing Services, Run for You

You get one team running Klaviyo end to end: the setup, the flows, the campaign calendar and the reporting. Take all of it on a monthly retainer, or one piece as a fixed project.

Talk to a Klaviyo Strategist

Starting fresh, or moving from Mailchimp, Omnisend or another platform? We set up your account, connect it to Shopify, and move your lists, consent records and templates across. Your sending domain is authenticated before the first email goes out.

Welcome, browse abandonment, abandoned cart and checkout, post-purchase, win-back and VIP. Each one is written for your product and your customer, not pulled from a template, then tested until it earns its place.

A campaign calendar planned around your launches, restocks and seasonal moments, with Black Friday planned weeks ahead. You approve every send before it goes out.

Segments built on what people buy and how recently they engage. Lapsed subscribers get a sunset flow instead of every campaign, which keeps your list clean and your sender reputation healthy.

SPF, DKIM and DMARC set up properly. Bounces and spam complaints checked every week, and sending adjusted before a problem reaches your revenue.

Emails that look and sound like your brand, designed for the phone first. Built as reusable templates, so your team can send a good email without starting from a blank page.

Weekly and monthly reports, in a dashboard or your Slack channel, whichever you use. Revenue by flow and campaign, list growth and deliverability, with full access to your own Klaviyo account so you can check any number yourself.

Have an in-house marketer already? We can work as Klaviyo consultants beside them: a strategy, a flow map and a regular review, while your team does the sending.

Add SMS once email is working. We set up consent capture and quiet hours, then add texts only to the flows where they earn their place, so your customers never get the same message twice.

Klaviyo Case Studies

Have We Done This for a Store Like Yours?

Three Shopify brands, three Klaviyo builds. The figures are as published in each case study, next to the founder's own words.

Living in Sunshine Klaviyo case studySurf & Outdoor Lifestyle

Living in Sunshine

+219.8%Flows Revenue Growth
-56.6%Spam complaint rate
“We had the customers but we weren't staying in touch with them. Now every flow feels like it was written for a surfer, not a generic email list. The BFCM results alone made the whole thing worth it.”
Lior ZimmermanLior Zimmerman
Founder, Living in Sunshine
See how it was done
C&E Craft Co Klaviyo case studyHome Fragrance & Lifestyle

C&E Craft Co

+195.9%Attributed Revenue Growth
-42.9%Spam complaint rate
“We always had the brand voice. We just needed the emails to actually sound like us. Now every flow and campaign feels like it came from us, not a template. The results speak for themselves.”
Eryn GriffinEryn Griffin
Founder, C&E Craft Co
See how it was done
Andrea Maack Klaviyo case studyLuxury Fragrance

Andrea Maack

+144.3%Flows Revenue Growth
-32.1%Spam complaint rate
“The brand has always been about the art of fragrance. What we needed was a way to bring that experience into email and SMS without it feeling like a newsletter. The flows now feel like they belong to the brand.”
Andrea MaackAndrea Maack
Founder, Andrea Maack
See how it was done
Get the Same Audit for Your Store
Before You Hire Anyone

Ten Questions to Ask Any Klaviyo Agency, Answered

Buyer guides tell you to put these to every agency on the first call. Here are our answers in writing, so you can hold us to them.

The questionOur answerHow you check
01Who will actually run my account?Our own Klaviyo experts, not a contractor. You talk to your strategist on an online call before any work starts.Ask for their name when you book.
02How many brands does that person run?Three at most.Ask them directly, then again in month three.
03What do you look at before touching Klaviyo?Your flows, campaigns, segments, deliverability and the store data feeding them. That is the free audit.You get the findings before you sign anything.
04When is the first flow live?Within two weeks of signing.The date goes in the written plan.
05How do you price?A monthly retainer or a fixed project, whichever fits the work. The number is in writing before anything starts.Ask what is out of scope.
06Which revenue do you report?Klaviyo's figure next to your Shopify total, so you can see email's real share.Compare it with your Shopify analytics.
07Who owns the account and the work?You do: the account, flows, templates and data. We can hold the account for you if you prefer, and hand it all back when you ask.Your login stays an owner login.
08What are the exit terms?Month-to-month or a fixed term. You choose.It is written into the agreement.
09How do we work week to week?Weekly and monthly reports, in a dashboard or Slack. You approve campaigns before they send.Ask to see a sample report.
10What is your deliverability plan?Authentication, list cleaning and sunset rules from week one. Spam complaints fell on all three accounts in our case studies.Check the deliverability tab in Klaviyo.
The Shopify Side

Klaviyo Runs on Your Store's Data. We Fix That Too.

If a flow on your store underperforms, check the store before you blame the email. We build Shopify stores, so we fix that side too.

Comparing agencies that specialize in Klaviyo for Shopify brands? Ask each one who fixes the store when a flow breaks there. With us, it is the same company.

Signup forms that suit your theme

Forms and pop-ups built into your theme, so they load fast and collect the fields your segments need.

A product feed Klaviyo can trust

Correct images, prices and variants in the catalog Klaviyo reads, so a browse or cart email shows what the shopper looked at.

Back-in-stock events that fire

Wired up from your store, so a restock turns into a sale instead of a missed one.

Clean checkout and order data

The order details your post-purchase and win-back flows need, passed through from Shopify correctly.

How It Starts

How Working With Our Klaviyo Agency Starts

You see what we would change before you pay for anything. Then it moves fast.

  1. 01.

    Free Klaviyo audit

    We review your flows, campaigns, segments, deliverability and the store data behind them. You get the findings on a 30-minute call and keep them, whether you hire us or not.

  2. 02.

    A written plan

    Scope, price and dates in writing, with the flows to build first ranked by what they should earn. Nothing starts until you approve it.

  3. 03.

    First flows live

    Within two weeks of signing. The flows closest to revenue go first, usually welcome and abandoned cart.

  4. 04.

    A weekly rhythm

    Your strategist reports weekly and monthly, in a dashboard or Slack. Campaigns are planned ahead, and you approve each one before it sends.

Get a Free Klaviyo Audit
Still Deciding?

In-House, Freelancer or Klaviyo Agency?

Each one is the right answer for some brands. Here is how they compare on the things that decide it for yours.

What mattersIn-house hireFreelancerEcomm Wizards
Who sets the strategyYour hire, if they are seniorUsually the person doing the buildA strategist on three accounts at most
Copy, design and deliverabilityOne person, or more hiresDepends on the freelancerCovered by the team
When someone is awayWork pausesWork pausesThe team covers
Time to first flowsAfter hiring and onboardingFast, if they have roomWithin two weeks
How you paySalary, benefits and toolsHourly or per projectRetainer or fixed project
Fixing the store sideNeeds a developerNeeds a developerWe build Shopify stores too
Knowing your brandStrongest of the threeGrows over timeGrows over time

Klaviyo Agency FAQs

  • A Klaviyo agency runs your email and SMS inside Klaviyo for you: the flows, the campaign calendar, segments, deliverability and reporting. With us, it also covers the Shopify store data that Klaviyo depends on, because we build Shopify stores as well.

  • It depends on the work, so there is no price list. The number moves with how many flows you need built or rebuilt, how many campaigns you send each month, whether SMS is included, and how much design you need. You get a fixed number in writing before anything starts, as a monthly retainer or a one-off project.

  • Your first flows go live within two weeks of signing. How fast revenue moves depends on your traffic, your list and where you are starting from, so we will not promise a percentage before the audit. You see revenue by flow in your weekly report from the first month.

  • They count differently. Klaviyo credits a sale to an email if the buyer opened or clicked it within its attribution window, five days by default. Shopify credits the last click before the sale. So one order can be counted by both. We show Klaviyo's figure next to your Shopify total, so you can see email's real share.

  • Yes. We audit what is there first, keep what works, and rebuild what does not. Nothing you have running is switched off until its replacement is live.

  • You do. The account, flows, templates and data are yours from day one. If you would rather we hold the account for you, we can, and we hand everything back the day you ask.

  • Yes, as an add-on. We suggest getting email right first, then adding SMS to the flows where a text earns its place, such as abandoned checkout and back-in-stock.

  • The one whose results you can check. Ours, as published: Living in Sunshine's flows revenue rose 219.8%, C&E Craft Co's attributed revenue rose 195.9%, and Andrea Maack's flows revenue rose 144.3%. Each case study names the brand and shows the work.

  • Whichever Klaviyo email agency you are weighing, ask who runs your account and how many others they run, when your first flow goes live, who owns the account, and how you can check their numbers yourself. Our answers to all ten of those questions are on this page.

Free Klaviyo Audit

See What Your Klaviyo Account Could Be Earning

Pick a time that suits you. Before the call we review your flows, campaigns, segments, deliverability and store data. On the call we walk you through what we found.

  • A 30-minute online call with the strategist who would run your account
  • Your findings, ranked by what each fix should earn
  • No contract, no card. You keep the findings either way

Explore more Shopify services

Klaviyo AuditA deep review of your Klaviyo flows, list health, and deliverability with a prioritized fix list.Maintenance & SupportOngoing care, updates, and on-demand development after launch.Store AuditA full review of speed, UX, SEO, and conversion, with a prioritized plan.CRO AgencyConversion rate optimization that lifts revenue from the traffic you have.A/B TestingStructured experiments that prove what actually moves your numbers.Speed OptimizationFaster load times and better Core Web Vitals for rankings and conversion.

We've scaled 150+ stores. Let's see what's holding yours back.

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