Ecomm Wizards
Ecommerce agency Austin

Ecommerce agency Austin brands hire to build, move and run their store

Whether you're replatforming, starting from scratch or improving what you already have. Migration, design, SEO, ads and email. One price and one date in writing before we start, and everything we make is yours.

150+
Stores built
$400M+
Revenue generated
8+
Years doing this
4.9★
Average client rating

We've built 150+ stores. Here are a few.

Sweets, jewelry, sportswear, drinks, wholesale. Real businesses you can open in a new tab and look through. Every figure further down this page came out of one of them.

You already know which part of the business you want help with. What's harder is telling, from the outside, whether an agency will actually move it.

So we start by naming the number. Before there's a quote, we agree what this work is supposed to change and where you'll see it.

In short

We're Ecomm Wizards, an ecommerce agency Austin brands hire for design, development, SEO, ads and email. Take one of those or take all of them. Every job is tied to a number we agree before quoting, and you get one price and one date in writing before work starts.

Austin builds national brands, and the store does the selling

This market has turned out a long run of consumer brands that sell right across the country. Food and drink, western wear, outdoor gear, jewelry, supplements.

What they have in common is that most of their customers will never set foot in Texas. So the store isn't a shop window. It's the whole shop. Everything a good salesperson would do in a room has to be done instead by a product page, an email and an ad.

That's the work we do. It carries your revenue every day of the year, so it never really has a finish date.

Stores we've built, and what changed

Candy Kittens ecommerce store, a gifting-first storefront with an editorial homepage and seasonal campaign tooling the team can run themselves

Candy Kittens

  • Shopify Plus
  • CRO
  • Theme Development
Vertical
Premium food
What was built
A gifting-first storefront with an editorial homepage and seasonal campaign tooling the team can run themselves
Outcome
+182% conversion rate, $8.1M new annual revenue, +34% average order value
ChloBo ecommerce store, a full replatform for a jewelry catalog, rebuilt around mobile browsing and with the running costs cut at the same time

ChloBo

  • Shopify Plus Migration
  • UX Design
  • Personalization
Vertical
Jewelry
What was built
A full replatform for a jewelry catalog, rebuilt around mobile browsing and with the running costs cut at the same time
Outcome
+48% conversion rate, +39% mobile revenue, -52% platform cost
Capelli Sports ecommerce store, a move onto a faster stack for a large sportswear catalog, with the search rankings protected through the switch

Capelli Sports

  • Shopify Migration
  • UX Design
  • App Setup
Vertical
Sportswear
What was built
A move onto a faster stack for a large sportswear catalog, with the search rankings protected through the switch
Outcome
+24% conversion rate, +38% site speed, 95% of SEO equity retained

Tell us what you are working with and we will tell you what we would do about it.

Get in touch with us

Every job we take is tied to a number, and we agree it before we quote

Ecommerce work is easy to buy and hard to judge. A redesign, a report, a set of campaigns. All of it real work, and none of it tells you on its own whether the business is better off.

So we don't start from the deliverable. We start from the number, whether that's conversion rate, non-brand traffic, cost per order or repeat rate.

We agree which one, we tell you where you'll see it move, and we say up front what this work won't fix. That last part saves you money and saves us time.

What we do

Seven things we do, and what each one is for

Pick the one you came for. If a different one would do more for you, we'll say so.

Design and UX

We redesign the pages where people decide whether to buy

The ecommerce web design Austin brands buy should be built from how their customers actually shop, not from a mood board.

  • UX and UI design
  • Product page design
  • Landing pages
  • Art direction
  • Design systems
Explore design and UX
The Evie Lou womenswear storefront, redesigned around how customers shop itEvie Lou+82%Conversion Rate

Moving platforms

We move you to Shopify and your orders, customers and rankings come too

The ecommerce development Austin brands need for a replatform is mostly the parts nobody demos: the data, the redirects and the systems behind them.

  • Replatforming
  • Data migration
  • URL and redirect mapping
  • Custom development
  • Integrations
Explore migrations
The This Works storefront after its move onto a faster platformThis Works+38%Conversion Rate

Development

We build the custom parts your business runs on

Usually it's the ordering, the pricing rules and the systems behind them, none of which show up in a design review.

  • Custom development
  • B2B and wholesale
  • Subscriptions
  • Integrations
  • Speed
Explore development
The Mouldings One wholesale ordering portal we designed and builtMouldings One+50%B2B Revenue

Optimization

We test changes on your store instead of guessing at them

Ecommerce website optimization Austin brands pay for should come back with the failed tests as well as the wins.

  • Conversion rate optimization
  • A/B testing
  • Checkout
  • Analytics
  • Speed
Explore optimization
The Twillory menswear storefront and the checkout tests we ran on itTwillory$5.4MNew Annual Revenue

Ecommerce SEO

We bring in people searching for what you sell, not for you

Ranking for your own name is already yours. The growth is in everything else people type.

  • Technical SEO
  • Collection architecture
  • Product page SEO
  • Content
  • AI search
Explore ecommerce SEO
The John Hardy luxury jewelry storefront and its rebuilt collection structureJohn Hardy+71%Conversion Rate

Ads and creative

We make the ads, and we show you which ones paid for themselves

Ecommerce strategies Austin brands can act on come from what the testing found, not from a quarterly deck.

  • Ad creative
  • Paid social
  • Creator content
  • Creative testing
  • Brand identity
Explore creative strategy
Chilly's reusable drinkware in ad creative we produced and testedChilly's+60%Return on Ad Spend

Email and retention

We build the emails that bring people back without a discount

Automated flows, segmented campaigns and subscriptions, set up so the messages reach the inbox.

  • Klaviyo email and SMS
  • Flow strategy
  • Segmentation
  • Subscriptions
  • Loyalty
Explore marketing and retention
The VITHIT drinks storefront with the Klaviyo flows and segments we builtVITHIT+115%Revenue Growth YoY

Categories we've shipped in

The mechanics are the same everywhere. What differs is what starts breaking as you scale, so here's what we watch in each.

  • Food, drink and supplements

    Repeat purchase built into the product page, bundles that keep their margin, and delivery windows the store is honest about.

    What breaks first: Timing. Send the reorder prompt a week late and they've already bought somebody else's.

  • Apparel and footwear

    Fit guidance from your own return data, launches that survive a traffic spike, and exchanges that keep the sale.

    What breaks first: Sizing. A return that could have been an exchange costs you the margin and the customer.

  • Jewelry and accessories

    Photography you can zoom into, made-to-order options handled properly, and reassurance sized to the price.

    What breaks first: Hesitation. Past a certain price, an unanswered question closes the tab. Nobody opens a chat to ask.

  • Beauty and skincare

    Whole routines built out from single products, ingredient detail that scales, and refills that arrive on time.

    What breaks first: Reorder timing. Miss the window and the habit forms somewhere else.

  • Outdoor and gear

    Specification detail buyers compare line by line, and honest shipping math on heavy items.

    What breaks first: Freight. A real shipping cost revealed at checkout empties more carts than any price on a product page.

  • B2B and wholesale

    Account pricing, payment terms, reordering from history, and a portal that's faster than emailing a rep.

    What breaks first: Adoption. If it's slower than a phone call your buyers go back to the phone, and you lose the data.

Tell us what you're working on and we'll come back with a plan and a price.

Get in touch with us

What actually has to move when you change platforms

The storefront is the easy half and it's the half that gets demoed. This is the other half, and it's where a replatform is won or lost.

What actually has to move when you change platforms
What's movingWhere it gets difficultHow we handle it
Order historyRefunds, exchanges and partial fulfillments lose their link to the original order, so the records import as flat rows.We map the order states before anything moves, then reconcile counts and totals against the old system.
Customer accountsPasswords can't move between platforms. Everyone needs a reset, and plenty of people never open that email.We run the reset as a planned campaign with a reason attached, and we warn people it's coming.
URLs and rankingsCollection and product URL structures rarely match. Redirects get written for the pages people remember, and the long tail goes missing.We pull every indexed URL first, map them one to one, and keep the 404 log open for weeks afterward.
Reviews and photosReviews are tied to product IDs that change in the move, so they land on the wrong products or on none.We match on SKU instead of ID, then check counts per product against the backup before go-live.
SubscriptionsLive billing dates are the hardest thing to carry across. Get it wrong and you either double-charge people or skip a cycle.We move these separately from the catalog, with a small test group billed first.
Back officeERP, 3PL and accounting connections have to be rebuilt from scratch, and that work has a habit of landing after launch.We inventory every connection at the start and scope it into the build, not after it.

None of it is exotic. It's just the work underneath a replatform, and it's why we quote it separately from the storefront instead of folding it into a single number.

What we take pride in

None of this is clever. It's what you'll judge us on a year from now.

  1. We report the same numbers every month

    Whatever we agreed at the start, measured the same way each time. If one went the wrong way, you'll see it in there.

  2. We tell you when something didn't work

    Roughly half of what we test doesn't win. You hear about those too, and what we changed because of them. An agency that only reports wins isn't testing much.

  3. A store that's down doesn't wait for Monday

    Regular work happens on working days. But if orders stop on a Saturday, you message the shared channel and a developer starts on it that day. No ticket number, no auto-reply.

  4. You own all of it, and the reasons behind it

    Code, designs, accounts and campaign templates are yours from day one. So is the written record of why things were built the way they were, so anyone can pick it up after us.

That's how we run it. Now tell us about your business.

Get in touch with us

The things worth pushing back on

Every agency says it works to a number. Then the number moves.

It does, and we can't prove otherwise on our own website.

What we can do is write it down before you pay. Which measure, where you'll read it, and what we've said it won't fix. All three go in the scope, so there's something to hold us to later.

We have an in-house team already.

Good. Most of what an ecommerce agency Austin brands bring in sits alongside an internal team. We're rarely there to replace one.

Usually we're taking the piece nobody has time for, or the one nobody has done before. A replatform is the common example: you do it once, and your team does it never. If yours already covers what you came here for, you don't need us and we'll say so on the call.

We only want one of these seven things.

Then buy one. We quote them separately and plenty of clients only ever take a single one.

All we'd ask is that we agree the number first. That's a short conversation and it's free.

Three owners, three numbers, and where each came from

Every figure opens the case study behind it, so you can check it yourself.

111SKIN ecommerce store, shopify cro
What changed:+46% Conversion Rate+21% Revenue+4% AOV

111SKIN lifted conversion 46% without changing the product range

View Case Study

Working with Ecomm Wizards gave us a clear roadmap for growth. The skin finder quiz alone transformed how our customers discover the right products, and the results across conversion rate and revenue speak for themselves.

Eva Alexandridis
Eva Alexandridis
Co-Founder, 111SKIN
Everlast ecommerce store, shopify plus
What changed:+152% Conversion Rate+21% AOV+48% Total Orders

Everlast more than doubled conversion after the store was rebuilt

View Case Study

We needed a store that could handle the complexity of the brand: serious athletes, casual fitness buyers, and trade accounts, all in one place. Ecomm Wizards built exactly that. The conversion numbers and the trade portal revenue both exceeded what we projected.

Daniel Summerson
Daniel Summerson
Managing Director, Everlast Gyms
Wild ecommerce store, shopify plus
What changed:80K+ Monthly Subscribers at 12 Months+218% Subscription Revenue-34% Subscription Churn Rate

Wild grew a refill product into a subscription people keep

View Case Study

We had the brand and the product. We just didn't have a store. Ecomm Wizards built the whole subscription infrastructure from scratch and 80,000 subscribers in year one was beyond anything we had projected. The scent-swap portal changed our churn numbers entirely.

Charlie Bowes-Lyon
Charlie Bowes-Lyon
Co-Founder, Wild

What an ecommerce agency Austin brands hire costs, and how we run it

Nothing gets quoted before it gets looked at. Week one we measure, and tell you which piece of work would move your number most. That write-up is yours either way.

Then one price and one date, in writing, before any work starts. Change the brief later and we requote it in front of you.

Builds run $5,000 to $50,000 depending on how much is custom, and most take six to twelve weeks. Ongoing work is a monthly retainer.

What comes with that price is ownership. We treat your store like we have money riding on it.

Questions we get asked on the first call

  • Ours covers seven: migration, development, design, optimization, search, paid media and retention. Some agencies do one of those deeply, some cover the set. What matters more than the list is whether they'll name the number the work is meant to move before they quote it.

  • Ours run $5,000 to $50,000 for a build, depending on how much is custom, with ongoing work as a monthly retainer. Quotes for what sounds like the same job can differ by ten times. That's normally because it isn't the same job, so ask what's in and what's out before you compare numbers.

  • Because we agree the measure before we quote, and report it the same way every month. You read it in your own analytics, so you can check up on us any time without asking.

  • No. Plenty of the businesses we work with came from somewhere else, and the first conversation is about what you're trying to achieve. What you're running now comes second. We'll be straight with you about what that means for scope and cost before anything is agreed.

  • No, and it's usually cheaper than fixing it later. Getting the structure right at the start saves unpicking it at version three. We'll say plainly if the sensible first step is smaller than what you asked about.

  • Six to twelve weeks for most builds, depending on how much is custom and how fast decisions come back from your side. A large catalog runs longer. You get the date in writing before work starts.

  • Yes, and it's the arrangement we'd argue for. The ad, the email and the page they lead to are one system. When different companies own each piece, the gaps between them belong to nobody.

  • Yes, right across the United States and further out. Nothing about how we work depends on where you sit, and nobody pays a different rate by city.

Next step

Tell us which number you want moved

You already know which number you'd want moved first.

Name it. We'll dig into it properly and you get back what we found:

  1. Where that number actually stands, measured on your own store instead of some industry benchmark.
  2. What's holding it down, which is usually a layer under the thing you noticed.
  3. What we'd do about it, in order, and which single change earns the most.

You're getting the diagnosis. Doing the work is a separate number you're free to ignore.

Book any thirty-minute slot. Three business days later the person who did the digging walks you through it live, so you can interrupt and argue with it.

Don't want a call? Leave your details and we'll send the findings over.

No charge, no run of follow-up emails, and the findings stay yours whichever way you go.

Someone senior reads it and replies the same day or the next. It won't be a sales rep.

We've scaled 150+ stores. Let's see what's holding yours back.

Book a Free Call